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Across 10. In the classis telephone booth experiment, 77% of people only returned $ to those researchers who were _____ _____. This is becase the considered them to be a person of higher status. 13. Group _____ refers to the degree of attratciont among the group members and could be increased by friendly organizational competitions. 14. This is the only animal, that once one opponent shows submission, the other often still does not demonstrate mercy. 15. This person along with othe ethologists, believes that aggression is a biologically rooted behavior observed in all animals. 16. This process occurs when we make inferences about the causes of our own behaviors, and that of others. 20. It seems that _____ _____ is based upon such things as Physical Attractiveness (we assume attractive=intelligent & mentally healthy), Competence (we like people to be competent, but imperfect so they appear more human), Proxemity, & Similiarity (it is reinforcing to see our beleifs & attitudes shared by others). 22. This occurs when you feel some of another person's pain, fear, or anguish. 25. This type of information helps define a person as an individual, rather than as a member of a group or social category. 29. Forced attitude change includes, brainwashing and _____ 31. By asking someone in our class, "How did you do on that last exam?" or "Do you think the teacher is making it harder than it has to be?", we are engaging in _____ _____; comparing our own actions, feelings, opinions, or abilities to those of others. 33. This gives equal status to different ethnic, racial, & cultural groups. 34. This is the unwillingness of bystanders to offer help during emergencies. 36. This has to do with situations in which one person bends to the requests of another person who has little or no authority. 39. This emotion may often lead to a state of "learned helplessness". 40. Rehearsing, Role-Play, & _____ are all ways to improve your assertiveness. 42. A major step towards _____ involves sharing private thoughts & feeleings 44. This hyphenated word is the process of revealing or sharing one's thoughts, feelings, & personal history with another. 45. According to Latane & Darley, the reason many people are unwilling to help others in need, is that they are _____ by the presence of others.

Down 1. Group _____ refers to the network, communication pathways, and power in such organized groups as the army, a college, or even an atheletic team. 2. These type of goals exceed or overide other lesser goals. An example can be seen in the 9/11 tragedy which brought together people from "all walks of life". 3. The weapons effect is an example of an _____ agression cue. 4. In this person's study of romantic love, it was found that those who scored "high" on the love scale spent more time looking into each other's eyes than did "low-scoring" couples. This mutual gazing then =Love 5. in order to minimize the negative impact of TV on children, the text gives several ways _____ can act as TV Guides. 6. These beliefs hold that people generally get exactly what they deserve, which is why people who have this point of view rarely have tolerant views. 7. Involves 3 components; belief, emotional, & action. 8. Aronson created this type of classromm, which required cooperation among students, in order for the group as a whole to succeed. 9. Is the emotional attitude one has towards a group or a member of a specific social group. 11. This occurs when responsibility is spread among several people. 12. This person is responsible for "Learning" experiment held at Yale University. 13. Mrs. Keech & her followers sudden need to maintain consistency in one's belief by attracting additional followers by this theory. 17. This can be effectively reduced by emergencies that require the cooperation of both groups. 18. When as observers, we attribute the behaviors of others to their needs, & motives (they didn't leave a tip, because they were a cheapskate), but attribute our actions to external explanations (we diddn't leave a tip because our service was bad). 19. This occurs when a person has a prejudice and then acts upon that emotion. 21. Develops mainly due to mass media. 23. In televised violence, 73% of violent characters go _____. 24. The first step in this type of training has to do with realizing you have the right to refuse, to request, and to right a wrong. 26. This occurs when someone makes a request so large that once denied the next smaller request seems reasonable (big to small)--(hyphenated term) 27. This "prophecy" prompts people to act in ways that make the expectation come true. 28. A tactic often used by political parties that make a small request first and then later follow up with a larger request (small to big)--(hyphenated term) 30. We know this best as "peer pressure", but essentially it occurs when a person's beavior is induced by the presence or actions of others 32. Social _____ or rivalry among groups (each of which considers themselves to be superior to the other), is Not a way to reduce intergroup prejudices. 35. This is the expected behavior patterns associated with particular social positions (Such as the role of mother, daughter, boss, employee, etc). 37. A deliberate attempt to change attitudes or beliefs with information & arguments 38. This person stated that the failure of integration in schools lay mainly in the competitive nature of the schools. 41. According to the double standard that applies to ability, men are often attributed success due to skill, while women are just _____ 43. When costs are _____ & may require great effort, personal risk, or embarrassment, "helping behavior" is decreased.