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Across 5. A problem solving strategy for settling disputes 7. One's outlook on life 12. A willingness to work well with everyone 15. The principals of conduct that govern a group or society 16. Doing what needs to be done without being told 17. Variety; the positive result of different people working together 18. Eagerness; a strong interest in something

Down 1. Criticism that is presented in a way that can help you learn and grow 2. Following a strict code of conduct or standard of values 3. The keeping of secrets from people who are not supposed to know them 4. Being on time 6. Confidently presenting yourself and your abilities 8. Willingness to accept an obligation or be held accountable for an action 9. Putting up an emotional guard against negative opinion 10. Handling problems and criticism gracefully and maturely 11. Unequal treatment based on such factors as race, religion, etc. 13. An unjustifiable negative attitude toward a person or group 14. Having good manners