WWFO (World Wide Field Operations) | | Another name for the contract manager. |
CTS (Customer Technical Success) | | The team that supports everything that Autodesk owns outside of ACS. |
Autodesk Account | | A type of contract manager that is designated by the primary admin. |
ACC Account | | The billing contact who purchases licenses either with a contract set up by our sales team OR by using a credit card within their own account, then delegating out those seats. |
Contract Manager | | The specific WWFO team that does front line technical support. |
Primary Admin | | This is an outside company that sells on behalf of Autodesk. Autodesk provides them with free demo licenses. |
Secondary Admin | | This is the login that an individual user has to access their Autodesk products and services and to manage their personal information. |
ACC Account Admin (Account Admin) | | This is a team that handles backend processing and set up for BIM (and now ACC) products. |
Client Services | | The contract for demo licensing provided to resellers. |
Access Fulfillment | | The hub for managing ACC members, projects, and license assignment for a company. |
Reseller | | The team that handles sales-related support for pretty much every Autodesk product. They handle Autodesk account login issues and Autodesk SSO issues. |
NFR (Not For Resale) | | This is the person designated to be in charge of managing the ACC Account. |