1	competence		_____	treating others fairly
2	multi-skilled		_____	treating other unfairly on the basis of ethnicity, gender, or other characteristic
3	benevolence		_____	a person can do their job and other work well
4	golden rule		_____	being honest and behaving ethically
5	prejudice		_____	people feel wrapped in protection
6	integrity		_____	people can do their jobs well
7	determinant		_____	unsupported
8	undermine		_____	sharing knowledge, experience, skills and ideas to achieve a task
9	smothering		_____	treating others the way you would like to be treated by them
10	collaboration		_____	what is expected from other people
11	personal expectations		_____	something that causes other things to happen