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Across 2. an abbreviation for Material Safety Data Sheet and is a document that provides health and safety information about products, substances or chemicals that are classified as hazardous substances or dangerous goods. 5. assisting and injured person until professional medical help can be provided. 7. A proactive, rather than reactive management style that includes predetermining steps to take when things do not go correctly. 8. the removal of food and other soil from a surface. 10. an abbreviation for Occupational Safety and Health Administration and is an agency of the US government under the Department of Labor with the responsibility of ensuring safety at work and a healthful work environment. 13. an employee who works under the guidance of a skilled worker to learn the skills of a particular trade or art. 15. a self-motivated person who creates and runs a business. Entrepreneurs take personal and financial risks. 16. to adjust for accuracy. 17. any person who handles and prepares food and beverages. 19. the movement of harmful microorganisms from one surface to another.

Down 1. emergency care performed on persons who have collapsed and are unresponsive because of chocking, cardiac arrest, stroke or heart attack. 3. reducing the number of microorganisms on a surface. 4. company that sells products and equipment to the foodservice industry. 6. advanced culinary students work at a foodservice business to get hands-on training and work experience. 9. a disease-causing microorganism. 11. a series of thrusts to the abdomen that can help dislodge something that is stuck in an individual’s airway. 12. an organizational hierarchy for professional kitchens organized by the legendary French chef, Georges-Auguste Escoffier. 14. provide employees training in a variety of job positions. 18. using good grooming habits to maintain a person’s health.