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Across 1. _________ conflict patterns are scripted, knee-jerk reactions to others. 3. _____ issue conflicts focus on behaviors such as dominating,selfish, or introverted 4. people do their best not to engage in conflict 6. a very assertive way to achieve your goals, without seeking to cooperate with the other party 8. partnering or pair up with the other party to achieve both of your goals 11. patterns of behavior used during routine interactions 12. involve rules, norms, and boundaries that partners have tacitly or overtly agreed on

Down 2. center on gut feelings like love, respect, power, and self‐esteem (3 words) 5. storing resentment until a person 'explodes' (hypen) 7. Conflict can happen when you’re competing over ___________ (2 words) 8. “lose-lose” scenario where neither party really achieves what they want 9. the smoothing over conflicts, obliging others, and not making waves. 10. _______ isues refer to how we handle time, money, space, etc