1		2							3
			4											5
6
						7
8
						9
		10
								11

Across 1. messages, usually nonverbal, sent from a listener to a speaker 4. the means by which a message is communicated 7. person who is presenting an oral message to a someone else 8. hormone released into the bloodstream in response to physical or mental stress 9. whatever a speaker communicates to someone else 10. mental imaging in which a speaker vividly pictures herself giving a successful presentation 11. the person who receives the speaker's message

Down 2. the belief that one's own group or culture is superior to all other groups or cultures 3. anxiety over giving a speech in front of an audience 5. anything that impedes the communication of a message 6. the time and place in which speech communication occurs