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Across 1. A type of production when a product moves continuously from one stage to the next 4. When workers focus on a limited number of tasks 5. What the customer expects from a product 8. Also called purchasing 9. The process of changing inputs to outputs that can be sold 12. Initials of a process where stocks are not brought in until they are needed 13. A type of production when a product is supplied made to order meeting the specific needs of a customer

Down 2. A type of production that seeks to minimise waste 3. Japanese word meaning "continuous improvement" 6. when quality is checked throughout the process by each worker 7. Movement of goods, services, information and money in the production process 10. when quality is checked at the end of the process 11. Initials of a process when stocks are kept to make sure products are available at all times