Across 4. Assertion of support or agreement 5. Feeling of failure to meet a standard of quality, ability, or achievement (2 Words) 8. Natural tendency to do something well and especially able to further develop 9. To make something or somebody different 10. Happening throughout the whole world (2 Words) 13. Tendency to expect or accept failure too readily (2 Words) 15. Modifiable to suit different conditions or purposes 16. Opinions or general felling about something 17. info about reactions to a product, task performance, etc., as a basis for improvement 18. Something you succeeded in doing, usually with effort 19. Able to identify with and understand somebody else's feelings or problems

Down 1. Adhering to high moral principles or standards 2. Personal attributes that help us to succeed in life, like self-awareness, empathy, self-confidence, self-control (2 Words) 3. Relationship between a result and its' cause 4. Skills you've developed 6. Unfair treatment of a person or group, usually due to prejudice (racial, ethnic, age, religious, or gender-related) 7. Study of how people relate to each other in groups (2 Words) 11. Unfair preference for or dislike of something 12. Able to be trusted to accomplish something 14. Able to change according to circumstances