Across 4. Unfair treatment of a person or group, usually due to prejudice 5. Manner in which one gains knowledge or skill through education (2 Words) 8. To make something or somebody different 10. Info about reactions to a product, task performance 12. Study of how people relate to each other in groups (2 Words) 14. Relationship between a result and it’s’ cause 15. Unfair preference for or dislike of something 18. Ability to guide, direct, or influence people 19. Ability to do something well, usually because of training or experience 20. Able to identify with and understand somebody else’s feelings or problems

Down 1. Happening throughout the whole world (2 Words) 2. Adhering to high moral principles or standards 3. Opinion or general feeling about something 6. Something you succeeded in doing, usually with effort 7. Able to be trusted to accomplish something 9. To form a mental image of something 11. Being accountable to someone for something you’re tasked with or expected to do. 13. Able to change according to circumstances 16. Feeling of devotion, duty, or attachement to somebody or something 17. Feeling of admiration and deference toward someone