Across 1. something you succeed in doing,usually with effort 3. relationship between a result and its cause 5. unable to exist without each other 6. skills you've developed 7. happening throughout the whole world (2 Words) 9. to make something or somebody different 11. Tendency to expert or accept failure too readily (2 Words) 12. unfair preference for or dislike of something 15. study of how people relate to each other in groups (2 Words) 16. able to change according to circumstances 17. info about reactions to a product task performance, etc as a basis for improvement 18. able to identify with and understand somebody else's feelings or problems

Down 1. modifiable to suit different conditions or purposes 2. feeling of failure to meet a standard of quality, ability or achiement (2 Words) 4. assessment of likes and dislikes (2 Words) 8. assertion of support or agreeement 10. natural tendency to do something 13. adhering to high moral principles or standards 14. opinion or general feeling about something