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Across 5. the ability of a person or subject to interest or to expose you to new ideas and experiences (2 Words) 6. the process of communicating through the use of space, body language, and facial expression (2 Words) 8. a collection of principles based on the assumption that emotion results from the combined impact of the state of arousal, the interpretation we make of this state, and the causal link we make connecting the arousal and our interpretation (2 Words) 9. nonverbal communication through gestures, positions, and movements of the body (2 Words) 11. tendency to attribute one’s behavior to outside causes rather than to a personality trait. (3 Words) 12. tendency to claim success is due to our efforts while failure is due to circumstances beyond our control (3 Words) 14. an aggregate of people characterized by shared goals, a degree of interdependence, and some amount of communication 15. the ability of a person to provide another person with sympathy, encouragement and approval (3 Words) 16. in groups, those responses directed toward satisfying the emotional needs of members (2 Words) 17. the tendency of the presence of others to lesson an individual's feelings of responsibility for his or her actions or failure to act (3 Words) 18. a set of assumptions about people in a given often based on half-truths and non-truths 19. agreements among members of a society about how members should act in particular situations (2 Words) 20. the physical nearness of one person to another person (2 Words)

Down 1. inclination to attribute others behavior to dispositional factors but to attribute our own behavior to situational factors (3 Words) 2. the set of principles, attitudes, and defined objectives for which a group stands 3. the attraction that often develops between opposite types of people because of the ability of one to supply what the other lacks 4. a set of assumptions each person has about how people behave and what personality traits or characteristics go together (3 Words) 7. the ability of a person or subject to help another achieve his or her goals (2 Words) 10. in groups, those functions directed toward getting a job done (2 Words) 13. shared standards of behavior accepted by and expected from group members. Standards of comparison for test results developed by giving the test to large, well defined groups of people.