1
2																					3
												4
				5
																		6
7				8
										9
10
		11

Across 2. is a division that gains revenue from product sales or service provided (2 Words) 4. the theory and system of setting up, maintaining, and auditing the books of a firm; art of analyzing the financial position and operating results of a business house from a study of its sales, purchases, overhead 5. the art or science of making practical application of the knowledge of pure sciences, as physics or chemistry, as in the construction of engines, bridges, buildings, mines, ships, and chemical plants. 10. a diagrammatic representation showing how departments or divisions in an organization, as a large corporation, are related to one another along lines of authority. (2 Words) 11. the areas of a restaurant open to the public or public view, such as the lobby, bar, and dining room (4 Words)

Down 1. the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself (2 Words) 3. to form as or into a whole consisting of interdependent or coordinated parts, especially for united action: 6. the kitchen and kitchen staff of a restaurant (4 Words) 7. is the part of a company's customer relationship management (CRM) department that interacts with a customer for their immediate benefit, including components such as the contact center, the help desk, and the call management system. (2 Words) 8. people, especially the personnel employed by a given company, institution, or the like. (2 Words) 9. the rights, obligations, and expected behavior patterns associated with a particular social status.