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Across 4. Feeling of failure to meet a standard of quality, ability or achievement (2 Words) 8. Concerning or involving relationships between people 9. Ability to identify with and understand someone's feelings or difficulties 10. Manner in which one gains knowledge or skill through education (2 Words) 11. relating to or happening throughout the whole world (2 Words) 12. Quality of possessing and steadfastly adhering to high moral principles or professional standards 13. Able to change or be changed according to circumstances 14. Feeling of devotion, duty, or attachment to somebody or something 15. Unfair treatment of a person or group usually because of prejudice about race, ethnicity, age, religion, or gender 16. Assessment of likes and dislikes (2 Words)

Down 1. Personal attributes that enable people to succeed in life, including self-awareness, empathy, self-confidence, and self-control (2 Words) 2. Info about reactions to a product, person's performance of a task, etc., used as a basis for improvement. 3. Unable to exist or survive without each other 5. Able to be trusted or depended on 6. Ability to guide, direct, or influence people 7. Study of the ways people relate to each other in group situations (2 Words)