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Across 1. Respond to requests for technical assistance in person, via phone, electronically 8. Implements computer system requirements by defining and analyzing system problems,designing and testing standards and solutions 9. Maintains database by entering data

Down 2. Maintains database by identifying and solving database requirements, supporting users 3. Format and combine text, numerical data, photographs, charts, and other visual graphic elements to produce publication-ready material 4. Creates design solutions that have a high visual impact 5. Accomplishes department objectives by managing staff; planning and evaluating department activities 6. Develops and maintains websites 7. Creates user information solutions by developing, implementing, and maintaining Internet/intranet applications