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Across 3. the acronym for The Australian Skills Quality Authority 7. is a group of learning outcomes in an accredited course where the copyright owner can establish that it is not possible to develop an appropriate unit of competency 8. is the quality review of the assessment process 10. means the ability of a set of inherent characteristics of a product, system or process to meet specified standards or objectives and fulfil the expectations of customers and interested parties. 12. a structured sequence of vocational education and training that has been accredited by a state or territory course accrediting body and leads to an Australian Qualifications Framework (AQF) qualification or statement of attainment 15. means that the requirements of the relevant standards and/or legislative instruments 20. means an individual or organisation responsible for the assessment of Units of Competency in accordance with the Standards for RTOs 2015. 26. refers to the addition of industry specific information to a unit of competency to reflect the immediate operating context and thereby increase its relevance. 27. the process of collecting evidence and making judgements on whether competency has been achieved, to confirm that an individual can perform to the standard required in the workplace, as specified in a training package or VET accredited course 28. is the process of bringing assessment judgements and standards into alignment. It is a process that ensures the same standards are applied to all assessment results within the same Unit(s) of Competency 29. applies to situations where an organisation conducts training and/or assessment services on behalf of the RTO, or vice versa. 31. the arrangements that facilitate the movement or progression of learners from one qualification or course to another, or from one education and training sector to another. 32. means a documented statement of a definite course of action that is to be adopted and implemented. 35. means a point of reference used to clarify standards in assessment 36. is one of the principles of assessment 37. is the process of selecting material to use in validation and/or moderation. 38. means a person being trained and/or assessed by the RTO for the purpose of issuing AQF certification documentation. 39. is one of the principles of assessment

Down 1. recorded in written form. 2. is a dimension of the complexity of a qualification. It is used with the level criteria and qualification type descriptor to determine the depth and breadth of the learning outcomes of a qualification 4. a planned, systematic and documented process used to assess an applicant’s or an RTO’s compliance with the Standards for RTOs 2015 or the VET Quality Framework 5. the information collected about aspects of an RTO’s operations and performance. 6. the consistent application of knowledge and skill to the standard of performance required in the workplace 9. the consequences of actions implemented by an RTO to achieve high-quality training, assessment and client services. 11. where a client of an RTO, or other interested party, may dispute a decision made by the RTO. The decision made by the RTO may be an assessment decision or may be about any other aspect of the RTO’s operations 13. is one of the rules of evidence 14. means a person responsible for carrying out moderation processes 16. means formal registration by the National VET Regulator under the Act or the relevant registering body. 17. is a form of evidence gathering that involves the candidate in completing or dealing with a task, activity or problem in an off-the-job situation that replicates the workplace context 18. means a formal certification, issued by a relevant approved body, in recognition that a person has achieved learning outcomes or competencies relevant to identified individual, professional, industry or commercial needs. 19. is one of the principles of assessment and also one of the rules of evidence 21. one of the rules of evidence 22. any expression of dissatisfaction with an action product or service of an education and training provider (or of the registering body) made to the registering body. 23. the process of grouping competencies into combinations which have meaning and purpose related to work functions in an industry or enterprise 24. individuals who are engaged by an RTO through a contractual arrangement to undertake training and assessment. Contractors are included in the group ‘staff’ for the purposes of the relevant standards 25. means the bodies that have a stake in the services provided by RTOs 27. the successful completion of a unit/module or course. 30. is one of the principles of assessment 33. a person who has been awarded a qualification by an authorised issuing organisation. 34. a basic building block of units of competency