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Across 1. trend historical data to predict future events 4. receive appointment reminders and lab values 5. mandated to improve quality of care 6. honesty in practice 7. refers to research and findings applied to healthcare 8. information gap of persons who do not have internet access 9. start of a new electronic system in a facility 12. confidential information is accessed by hackers 17. approved first Patient Bill of Rights 19. goal is to improve quality in an organization 22. a national database to submit outcomes of nursing care 23. influence our choices and involve a conflict of values 24. all elements involved in the project 25. copyright law educational material applied to distance learning 26. used to map process in patient care 27. not following medical or nursing instructions regarding care

Down 2. a grandma who reads healthcare literature to make choices 3. First focus was to reduce medical mistakes 4. making decisions for others 10. electronics such as a handheld glucose monitor, laptop computer 11. collects and interprets data in nursing and patient care 13. understanding numbers related to healthcare 14. quoting an author or reprinting their work without express permission 15. survey done to share and trend patient experience in a facility 16. nursing across state lines using electronic equipment 18. second plan of action in care of failure of first plan 20. making decisions for self 21. responsible for accrediting nursing programs