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Across 2. selects and uses appropriate devices, services and applications 4. contirubtes to the success of the team, asists others, and requests help when needed 10. uses mathemmatical reasoning to accomplish tasks 12. follows directions and communicates effectively with customers and fellow employees 14. uses computers, file management rechniques and software/programs effectively 15. comes to work every day on time is willing to take drections and is motivated to accomplish the task at hand 16. abides by workplace policies and laws and demonstrates honesty and reliability 17. continually acquires new industry-related information and imporves professional skills 18. idenitfies "big picture" issues and his or her role in fulfilling the mission of the workplace 19. selects and safely use technological resources to accomplish work responsibilities in a productive manner

Down 1. analyzes and resolves problems that arrise in completing assigned tasks 3. negotiates diplomatic solutions to interpersonal and workplace issues 5. contributes new ideas and works with initiative 6. follows safety guidelines and manages personal health 7. identifies and address the needs of all customers, providing helpful courteous and knowledgeable service 8. dresses approppriately and uses language and manners suitable for the workplace 9. organizes and implements a product plan of work 11. uses theinternet appropriately for work 13. works well with all customers and coworkers