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Across 3. Contact that makes the groups dependant on each other 7. The process of trying to explained observed behaviour in terms of a particular cause (can be internal or external 8. From the environment; tendency to blame environment/social/wider factors for causing the behaviour 10. The tendency for individuals to believe that they live in a world where people generally get what they deserve and deserve what they get 11. Goals that can't be achieved by one group alone and overrides other existing goals which each group might have 12. Changing the way someone thinks about prejudice. Understand that individuals are based on their characteristics and not stereotypes formed. 13. From within the person; tendency to blame one or more characteristics of the person for causing the behaviour 14. The group that you belong to, or identify with

Down 1. To decrease prejudice, 2 groups must have equal status in the contact situation 2. When people tend to overestimate the influence of personal characteristics and underestimate the influence of the situation 4. Occurs when members of different groups compete to achieve or control something that is wanted by the members of each group 5. Increase in direct contact between 2 groups where people generally get what they deserve and deserve what they get 6. Any group you do not belong to or identify with 9. Holding a negative attitude towards members of a group, based soley on their membership of that group