1							2			3		4		5					6
															7
																					8
															9
	10
																	11
		12
														13
	14
					15
																16
							17
				18
												19
						20

Across 1. The study of signs and symbols in relation to their form and content. 5. When used to describe interpersonal communication, an ongoing, unending, and vibrant activity that always changes. 9. Spoken, written or unspoken information sent from a sender to a receiver. 10. The ability to communicate with knowledge, skills and thoughtfulness. (2 Words) 11. A pathway through which a message is sent. 14. The prior relationship experiences two people share. (2 Words) 17. A prescribed guide that indicates what behavior is obligated, preferred, or prohibited in certain contexts. 18. The fact that our communication with others cannot be “unsaid” or reversed. 19. The environment in which a message is sent. 20. Anything that interferes with accurate transmission or reception of a message.

Down 2. A fear or an anxiety pertaining to the communication process. (2 Words) 3. The verbal and non-verbal information contained in a message that indicates the topic of the message. (2 Words) 4. The acceptance of another person as an equal partner in achieving meaning during communication. (2 Words) 6. The process of gaining information about ourselves in an effort to tap our full potential, our spontaneity, and our talents, and to cultivate our strengths and eliminate our shortcomings. (2 Words) 7. Arbitrary labels or representations (such as words) for feelings, concepts, objects, or events. 8. What communicators create together through the use of verbal and nonverbal messages. 12. A verbal or written response to a message. 13. The perceived rightness or wrongness of an action or behavior, determined in large part by society. 15. The source of the message. 16. The intended target of a message.