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Across 2. they have a shared sense of purpose, mutual gain, and teamwork. 3. people concerned only with their own outcomes. 4. the tendency of groups to examine information they already know. 6. the style is a middle ground. 9. a standard or average behavior. 12. one who keeps tensions low. 13. the confidence among group members that their peers' intentions are good. 14. _______________conflict rooted in individuals' dislike of other group members.

Down 1. the generation of many ideas from among team members. 5. when group members avoid conflict rather than pursue the best solution. 6. the collective opinion of the group. 7. a concise record of meeting actions, that ensures the tracking and follow-up of issues from previous meetigs. 8. when the team reaches its optimal performance level. 10. one who constantly criticizes and complains. 11. ________team has members in more than one location.